Free Call 1-800-595-0506
Call Us Now 24/7 Customer Support
7950 NW 53rd Street, Suite 337 Miami,Florida 33166 USA
To Increase Your Collection Rate and Speed Up Your Billing Process. Book Your Free Consultation Session Now!
We’re not just a billing company. Through our dedicated staff, we are uniquely able to offer a comprehensive set of complementary services for DME providers, doctors, and patients.
Once you become a MedeMedia Provider, you will be assigned a direct point of contact, personal Account Manager. Your personal Account Manager will be available to you at all times to assist you and answer any questions you may have.
Oftentimes, insurance companies need to be contacted to verify patient benefits. This can be a tedious and time consuming process. You can rely upon our experienced Verifications Staff to ensure you always receive accurate, real-time information.
Our knowledgeable Patient Care Staff is there for the patient every step of the way, following up on patient satisfaction, progress, and answering any questions they may have, particularly with regards to their equipment or the billing process.
Every insurance company is different. Our expert Collections Staff is well versed in all the different individual insurance requirements and especially on how to collect maximum reimbursement for the equipment prescribed.
The MedeMedia Provider Suite offers everything necessary to make possible a smooth, efficient, and profitable durable medical equipment (DME) operation.
You may now follow patients from real-time insurance verification and cost analysis, through the insurance billing & collections process, to comprehensive results and financial reporting. We also offer access to quality healthcare products, equipment, and supplies at the clinic or individual patient level. Additionally, our patient care services are available to help guide the patient through the entire process always with an emphasis on ensuring patient satisfaction and enhanced treatment outcomes.
We view our relationship with you as a partnership, you are not just a customer or client.
We work in partnership with you to ensure your DME billing process is hassle-free and profitable. Many medical billing companies charge large, up front “set up” fees, and still others charge recurring membership fees. Some companies charge for every individual patient whose insurance they verify, without ever billing the insurance.
At MedeMedia, we only get paid if we collect revenue for you. Therefore, you can rest assured we are handling your billing with speed and accuracy. Our motivation is to successfully bill insurance companies for products and services provided to patients while maintaining complete patient satisfaction and privacy.
|DME – Productivity Estimation||Productivity (daily)|
|Eligibility Verification – online||120 – 137 Patients|
|Eligibility Verification – online (with same/similar check)||95 – 110 Patients|
|Eligibility Verification – calling (with same/similar check)||40 – 45 Patients|
|Eligibility Verification – calling (with same/similar check) BCBS||20 to 25 patients|
|Prior Authorization||25 New Request|
|Prior Authorization (with dr.’s office follow/up) / Re-authorization||20 – 22 New Request|
|Dr.’s office follow-up||32 – 48 Accounts|
|Order entry (patient, provider, insurance, item etc.)||55 – 60 Patients|
|Order Confirmation||85 – 90 Orders|
|Rejection management||125 – 150 claims|
|Payment Posting – auto (without audit)||800+ lines|
|Payment Posting – auto (with audit)||500+ lines|
|Payment Posting – manual||180 – 220 lines|
|Accounts Receivables follow-up||70 Claims|
|Accounts Receivables & Denial Management||40 – 50 Claims|
|CPAP Compliance (with patient counseling calls)||30 – 32 Calls|
|Patient collections||55 – 60 Contacts|
|Re-supply order calls (to patient to confirm requirement)||65 – 70 Contacts|
|Hold (eligibility, authorization, insurance change, manual hold etc.)||45 – 50 Accounts|
MedeMedia Medical (CGM) is a medical billing and patient scheduling system designed to streamline medical billing. The solution covers eligibility inquiries, claim submission, and payment posting. The system has an intuitive and user-friendly interface for office staff and physicians to learn the system quickly, ensuring that each practice is running at full capacity.
The claim entry process is simplified, and MedeMedia works to reduce errors and help doctors receive payment in a timely and accurate manner. All billing profiles are completely customizable, giving doctors and office staff maximum control of claim data, while also helping improve claim accuracy. The application has a built-in clearinghouse for automated referral, authorization tracking, and eligibility verification.MedeMedia system is web-based, and features a virtual lobby to organize patients seen and automate the billing entry process. The system integrates with our EMR-solution CGM WebEHR, Lab Solution CGM LabDAQ and other 3rd party systems, providing maximum flexibility and cohesion within a medical practice.